1. Why did Circus Ponies contact Dragil?
I’m Jayson Adams, president of circus ponies software in Santa monica california. We make notebook, which is a tool to get organized on the mac. We contacted Dragil to help us with our web instructure which includes our website, our online store, our discussion forums for customers and our technical support call tracking system.
2. Why did Circus Ponies choose Dragil?
We have been searching for a web development company for some time to help us improve our web systems and we had a lot of trouble finding a good one.
We had companies that would flake on us, companies that would break the schedule and we couldn’t contact them to find out what was going on.
Other companies asked to bid on the projects and we never heard from them again.
So we had a really tough time to find a company that could do the work and not charge us too much. Luckily we found Dragil to help us do that.
3. What was Circus Ponies experience with Dragil?
We laid out our universal projects short term and long term, Dragil looked at it all, gave us a quote, put it all in their project tracking system and just started with the work.
Their project manager kept us up to date on what was happening and as new projects came along we would hand them off to Dragil.
What is also great is that they would come to us and say ‘Here is something that you might want to think about doing on the web, that you are not doing now, and that would help your business’.
It is really great, it is almost like having an in-house development team.
4. Why does Circus Ponies recommend Dragil?
I’m most happy with Dragil for their responsiveness and thoroughness. So I know that if I ask them to work on a project, they are going to tell me what it is going to take to do that and when it’s going to be completed. I know that it’s going to get done correctly.
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